Technology Standard Operating Procedures > “Here”

What do I do if I have technical issues (Hardware or Software)?
Please contact our MSDWT Helpdesk Team at extension 77460 or #1 from an MSDWT IP phone.  Highly trained Technicians provide support via phone and/or remote control to all computers in our district.  Find more information about the Help Desk “here”.

How do I set up a web page for my Classroom?
Please connect to our “MSDWT Podcast Producer” and follow the steps on “How to Wiki and Blog” page.

How can I get to my Gradebook from home?
We provide teachers 24/7 access to their Grades using a “highly secured” online Gradebook setup.  Please click “here” to access edline.net (online Gradebook).  Click “here” to download the Easy Grade Pro manual.  (need link to the EGP manual)

Where do I sign-up for professional development?
We are using an online system called PD Express for different flavors of professional development.  Please feel free to explore a wide variety of PD offers “here“.

How can I access my District Emails from home?
With our Novell GroupWise web setup, we provide 24/7 access to your district emails & calendar.  Please go “here” to get to our email online portal.

How can I access my documents from home?
Documents saved on your network drive can be accessed from anywhere with an internet connection via iFolder.  Click “here” to login or “here” for more information.

How and where do I create an interactive classroom for my students? 
At MSD Washington Township, we are using an online (web based) system called “My Big Campus”.  Please feel free to log into My Big Campus “here” to get started.  Click “here” to learn more about My Big Campus.

Where can I find my Student information?
We are running a “highly secured” system at MSDWT, called D2SC, to provide our Teachers and Administrators easy & quick access to student data.  Click “here” to login to D2SC.

How can I request software to be installed on classroom or lab computers?

1. Software may already be installed.  Check your Applications or Programs folder to find installed software.
2. Check out the MSDWT Kiosk for software that you can install yourself.  To locate the MSDWT Kiosk, simply look for the MSDWT logo in the menu bar of teacher stations.
3. Call the Helpdesk at extension 77460 to request software.  If the district has the software and licenses are available, the software can be installed remotely.
4. If the software is not currently available, send a software request form (found “here”) to Mike Kneebone, MSDWT Director of Technology.  If approved, the software will be purchased or downloaded and installed on computers.  (need link to software request form)

How can I back up my computer?
Documents saved on your computer are not automatically backed up, so it is important that you manually back up on a regular basis.  Click “here” for instructions on how to back up your documents.

Why do I have so many browsers?
Software developers create software based on different browsers.  Some websites do not work properly on certain browsers.  Users are provided with several different browsers so all necessary websites can be accessed.

MSDWT Information Responsibility
With the spread of telecommunications throughout the modern workplace, the district recognizes that employees and students will change the way they share ideas, transmit information, communicate with others, and learn.  As more and more users are connected to the global community, the use of new tools and systems brings new responsibilities as well as opportunities.  Users will be held strictly responsible for activity that takes place under their user account.  Because the data we handle is of a sensitive nature and is protected by law, failure to comply with the policies and procedures set forth in this document can not be tolerated and may be considered cause for disciplinary action up to and including termination.

Users are responsible for protecting information on all the systems they use, including their workstation in an office or school.  If the workstation (including laptops) is furnished by MSDWT, users must follow the guidelines below.  If the user is using equipment other than MSDWT furnished hardware, the user still has the obligation to protect the information and the systems to which they are connected.

Protecting automated data requires nothing more than incorporating good computing practices into the daily work routine.  The most important line of defense against loss of data is a full and frequent backup.  All our users have the advantage of backing up their data to a file server. Technology Services representatives can provide additional information on how particular systems are backed up.

The user’s responsibilities include:

• using the MSDWT system for school business purposes only;
• protecting individual account and personal authentication passwords from disclosure;
• never leaving a terminal or workstation unattended or unsecured while logged on to a host computer or network;
• backing up documents and files periodically;
• reporting all observed security problems immediately to a supervisor or the MSDWT Technology Help Desk (205-3343)

Password Management
The combination of User ID and password is the basic authentication to a user’s identity.  The User ID, in and of itself, is not protected as a component of an individual’s security.  This means that all security inherent in a user’s account is vested in the password.  Therefore, a user should protect his, or her passwords carefully.  The most frequently encountered problem with security systems is human error, the second most frequently encountered problem is the posting of a password to the front of the computer or monitor.  If you are dealing with sensitive, legally protected information, passwords now take on a new level of importance.  Do not share your password with anyone.  You can be held liable for any breach that results from carelessness.

Physical Security
All users must take reasonable precautions to protect MSDWT property against theft, vandalism, and natural or man-made disasters.  Locked buildings or offices, keyboard and equipment locks, and guard services are all acceptable ways to protect equipment.  It is the responsibility of each school campus and department to develop and enforce physical security procedures.

Information Security
Information on students is legally protected. MSDWT employees may not provide student information to anyone that is not legally entitled to that information, including other MSDWT employees.  This data must be guarded carefully.  Data, including that on CD’s, DVD’s, external Hard Disk Drives, etc, even printed material, must be protected at all times.

Positioning of Computer Screen
The display screens for all workstations, including PC’s and PDA’s, used to handle confidential/privileged information must be positioned such that they cannot be readily viewed by an unauthorized person.

NON–MSDWT Hardware
The use of any computer hardware located on MSDWT property is governed by rules set forth by Board policy and accompanying regulations.